For the cashier

How to use EPS One

A short till guide. Green confirms. Yellow corrects. Red cancels.

01

Know the device

The three coloured buttons cover everyday till work. The rest of the keypad is for amounts, menus and extra fields.

Sveiki

F3∧∨F2
123456789≡0.
X←OK
  • RedCancel
  • YellowCorrect
  • GreenConfirm
  • F2 / F3F2 / F3Menu
  • ∧ ∨∧ ∨Fields up / down
  • ≡≡Advance the receipt roll
  • ←+..Restart: press both keys together

02

Reading cards

Chip, contactless and magnetic cards are read differently. Do not rush the customer. Let them complete the action and wait for the on-screen confirmation.

Chip card

Insert chip up. Do not pull the card until the screen confirms a successful operation.

Contactless

Hold the card to the NFC zone above the screen until the operation finishes.

Magnetic stripe

Swipe left to right or the other way. The stripe must face up.

03

Receipt roll

When the roll ends, the till will not print a receipt. Change it before it runs out so the queue does not stop.

How to load a receipt roll: open the cover and insert the roll
  1. 1OpenLift the top cover of the receipt roll.
  2. 2Load the rollThe paper should unwind from the bottom upwards.
  3. 3ClosePull the end of the paper through and press the cover shut.

04

Power on, power off, restart

Sveiki

F3∧∨F2
123456789≡0.
X←OK

Power on

  1. 1. Connect the cable to the device and the socket.
  2. 2. Press the green button.
  3. 3. The screen should show the greeting “Sveiki”.

Sveiki

F3∧∨F2
123456789≡0.
X←OK

Restart

  1. 1. Press the yellow button and the dot (“.”) at the same time.
  2. 2. If the device is on mains power, it restarts on its own.
  3. 3. If it is on battery, it powers off. Press green to turn it on again.

Power off

Unplug the power cable and press yellow and the dot (“.”) together.

05

Making a sale

  1. 1Green starts the sale.
  2. 2Enter the amount on the keypad.
  3. 3To pick another goods group (services, goods, alcohol): press up, then the menu key (F2), the group, then green.
  4. 4Use down for quantity, VAT or other fields. Menu lets you change them.
  5. 5When the data is in, press down until “Atlikta” and then green.
  6. 6Use up/down to choose the tender: card, cash or mixed. Confirm with green.

Goods groups

  • 1Services
  • 2Goods
  • 3Alcohol

06

Reports

Menu (≡) → Reports → Green. At the end of the day you must print the Z report. Without that step, data is not sent to i.EKA.

Report types

  • 1X report
  • 2Z (end of day)
  • 3Summary fiscal
  • 4Detailed fiscal
  • X report – an interim report of the day’s turnover. It does not close the day.
  • Z report – the end-of-day report. Printing it sends the data to the STI. You do not paste paper receipts into a cash journal.
  • Summary report – covers several days. Print it the next day, not immediately after the Z report.

07

Cash drawer

Menu → Cash drawer → Green. The first option (showing the cash total) appears only after cash sales have already been taken.

Cash drawer

  • 1Pay out cash
  • 2Pay in cash

08

Refund

  1. 1Menu → 2 Operations → 1 Refund.
  2. 2Enter the CR number under the receipt total (e.g. 000011405) and press green.
  3. 3Enter the receipt number (e.g. 96) and press green.
  4. 4Enter the refund amount and press green.
  5. 5Choose the refund method: cash or back to the card. If you refund to the card, do not also hand over cash.
  6. 6When “Išmokėtina suma” appears, confirm with green. Return cash if applicable and give the customer the refund receipt.

EPS ONE

Suma 5,00 EUR

CR 000011405

Kvito nr. 96

(These numbers are used for refunds)

09

If something is unclear

That happens if you print the summary immediately after the day’s Z report. STI systems take a few hours, so the last Z may not be in yet. Print the summary the next day.

Support 24/7 on +370 5 207 1000. All receipts sit in Mano VMI → i.EKA.